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For the complete documentation index, see llms.txt. This page is also available as Markdown.

Dispute Events

Supported events for Disputes:

  1. dispute.created

  2. dispute.declined

  3. dispute.processed

We support 2 dispute type:- full value and partial value

{
  "event": "dispute.created",
  "data": {
    "transactionReference": "4237ed5bxxxx",
    "disputeReference": "DSHC-WCUDS6RYDI",
    "currency": "UGX",
    "amount": 120000,
    "elapseTime": "24",
    "type": "full",
    "customerEmail": "johndoe@startbutton.africa",
    "createdAt": "2025-10-17T10:48:45.131Z",
    "status": "initiated",
    "reason": "chargeback"
  }
}
{
  "event": "dispute.processed",
  "data": {
    "transactionReference": "4237ed5bxxxx",
    "disputeReference": "DSHC-WCUDS6RYDI",
    "currency": "UGX",
    "amount": 120000,
    "type": "full",
    "customerEmail": "johndoe@startbutton.africa",
    "createdAt": "2025-10-17T10:56:51.767Z",
    "status": "processed",
    "reason": "chargeback"
  }
}
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NextTransaction Status Query

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