Under and Overpayments
This solution addresses payment discrepancies in NGN transactions where customers pay more or less than expected via the bank transfer channel.
What is regarded as an overpayment?
A payment received that is above the expected/ initiated amount is referred to as an Overpayment.

What is an underpayment?
A payment received that is below the expected/ initiated amount is referred to as an Underpayment.

How Does This Work?
Our system automatically detects discrepancies between the
expected
andreceived
amounts during bank transfer transactions.Payments that do not match the
expected
amount are tagged as follows:Underpayment: For payments below the expected amount.
Excess Payment: For payments above the expected amount.
Webhook for Under and Overpayments:
You can now identify Under and Overpayment via webhook notifications. This will help you promptly treat the payments as required. For more details, see here.
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